Although we require payment in full to secure a reservation, we accept a broader diversity of payment methods than any other hospitality provider of which we are aware, and no credit card is required for a reservation to be placed. Contrary to the standardized policies of online travel agencies, you do not need to provide a credit card at any point, for any reason. After you place the reservation, we coordinate with you for your preferences of payment methods.

We have discussed payment methods with online travel services that enable reservations to be placed without prepayment. The lexicon of some of those interfaces is programmed with a consumer orientation, based on the limitations of most hotels to require credit card payments for prepaid reservations, and for the requirement for a credit card to be presented upon arrival for incidentals. Either the reservation is prepaid in full by credit card, or not prepaid at all. If we were to insist on what otherwise would be a simplistically translated blanket policy of non-refundable credit card prepayments, and mandatory authorizations of credit cards for incidentals, our niches would be alienated. Instead, per the request of the agencies, we offer detailed, private collaboration with each client, offering to cancel at no charge if the client does not promptly accept the terms.

Many of their interfaces also state that we require ID and a credit card upon arrival, but we do not.

The Expedia™ Network

Including Hotels.com™

The Expedia™ network includes Hotels.com™, Egencia™ business services, Hotwire™, Travelocity™, Orbitz™, countless international sites, interconnected independent sites, thousands of contracted agencies, and many other portals. Their platform is translated globally with pre-defined, consumer-based policies and consistent descriptions of hospitality services. Simultaneously, an important part of their marketing strategy is to provide advanced search criteria and the full spectrum of hospitality providers, thereby fulfilling specialty needs.

Please click here for insights regarding the important symbiosis with travel agencies in support of our high-budget niches

Most hotels rely primarily on credit cards, and advance purchases normally involve payment in full by credit card at the time of placing a reservation. This rigid simplicity aligns with the payment interfaces of the Expedia™ network and many travel portals, which involve global automation for payment processing. However, we allow for a variety of payment methods, and (except for reservations scheduled to occur less than a week in advance), we allow time (generally five days) to coordinate the settlement of such remittances. We can either require prepayment by credit card in full, or not require prepayment. However, the option of not requiring prepayment is often preprogrammed with such references as "pay later at the hotel," which also is not relevant to us. Therefore, Expedia and other portals instruct us to coordinate privately with customers for payment.

After extensive collaboration regarding our unique structure, and the unmatched solutions that only we provide in each of our respective locales, Expedia management specifically requested that we enable their preprogrammed interface for "Pay Later," and that we contact each guest to explain our policies and to coordinate for payment. For clients who prepay to them, they decided to add a separate disclaimer that our payment policies also apply, and they requested that we contact each prepaying client to coordinate the payments of refundable deposits. They felt good about those protocols, knowing that we are proactive in our outreach to each client, and that we honorably offer at the outset to cancel at no charge if the policies are not readily accepted.

Please click here for deposit requirements.